Customer Reviews

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Neil Everett
Not your every day Gift

I became aware of the company through Facebook, where I was attracted to the site because we love candles in our home. However our usual purchases were your expensive smells that only last for a little while or whilst burning them.

I thought I would support Dave and his little enterprise. I expected something different, but, the ease of looking through their online catalogue and paying for our order was easy to navigate.

The arrival. Well, apart from candles, I wasn’t expecting to open the box, where the candles were loving packed so they would not arrive damaged, then the beautiful smell of honey, not wax, but pure honey was mind blowing, loved them instantly. You can be 4-5 feet away and still smell that lovely honey.

The attention to details with the cards, letter and how to correctly lite and extinguish the candles, showed me the next level of customer experience.

They are a perfect compliment to the living room, dining room or bathroom, you will not be disappointed. They are also a great gift for someone with everything.

The sustainability though gone into this is brilliant, because for my purchase, they will be planting a tree, outstanding.

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Sally Harvey
It doesn’t burn

This is a replacement as the first candle just burned a very small amount in the middle of the candle. The new candle goes out shortly after lighting. This is a waste of lots of beeswax.

Sorry you’re unhappy with this candle. Our test burn over four days proved the candle performs well. I have offered you a full refund and have now made an instruction video from the test burn that can be seen on our how to page.

For anyone else who is unsure how to care for a beeswax pillar candle, check out our How to page!

FAQs

Shipping?

Shipping is free for orders over £50.

We ship within the UK mainland only, using Royal Mail Tracked 48.

Are your products Vegan?

No.

Some see selling honey as exploitation - We see it as a partnership.

We practice ethical beekeeping which supports wild pollinators, strengthens local ecosystems, and helps protect bee populations under threat from habitat loss, pesticides, and climate change. In our practice, the bees always come first: queens’ wings are never clipped, swarming is allowed, the bees keep the vast majority of their honey. The small surplus we harvest funds their care and conservation, ensuring more healthy, thriving colonies to pollinate the plants we all rely on.

Our Apiaries are limited to a maximum of four colonies to any one well stocked acre. This means more work and expense for us but helps mitigate pressure for resources on wild pollinators. Our Apiary in Steart is now limited to two colonies due to the pressure on pollinators.

We work hard to raise awareness of the plight of wild pollinators, suffering from lack of habitat, loss of wildflower meadows, lack of safe chemical-free food. We plant for all pollinators and leave areas of garden to go wild and encourage you to do the same. 

Can I visit Cox’s Farm?

We don’t have a physical shop you can visit. All our honey and products are available online, so you can enjoy them delivered straight to your door.

Is honey safe to consume during pregnancy?

Raw honey – it’s ok for you to eat honey, but you should NOT give it to your baby until they’re over a year old.

NHS Inform

Do you offer a trade discount?

We don’t offer trade discounts as we keep our prices as low as possible. You are welcome to buy in volume from our website at the listed price shown.

Do you offer beekeeping courses?

Contact your local BBKA to learn about beekeeping.

Find Beekeeping near you.

Didn’t find your answer?

Don't hestitate to contact us